Support team online — average reply 3 hours

SAP support, reimagined.

One portal for tickets, expert knowledge, training videos and direct access to senior consultants. Run SAP confidently — across SD, MM, FICO, WM and Basis.

3 hrs
Avg. response
98%
CSAT score
24/7
Critical support
WhatsApp Support
+15044925846
Chat with an expert in minutes
Email Support
support@solvexer.com
Replies within 1 business hour
Business Hours
Sun – Thu
9:00 – 19:00 AST
Languages
Arabic & English
Native-speaking SAP consultants

What can we help you solve today?

Search 500+ articles, video walkthroughs and SAP notes summaries.

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S/4HANA migrationUser authorizationIdoc failureMIGO errorBAPI exception
SAP Coverage

Every module. One team.

Functional and technical specialists across the core SAP landscape — under one accountable partner.

SD
Sales & Distribution
MM
Materials Management
FICO
Finance & Controlling
WM
Warehouse Management
Basis
Basis & Authorizations
ABAP
ABAP Development
How it works

From ticket to resolution.

01

Submit

Raise an issue with module, priority and attachments — 60 seconds.

02

Triage

A consultant acknowledges within minutes and classifies impact.

03

Resolve

RCA, fix, configuration or transport — delivered with documentation.

04

Learn

Solution video and KB article added so the issue never recurs.

Why Solvexer

SAP expertise, on tap.

A focused team of SAP consultants delivering rapid, reliable support and managed services so your business can scale without surprises.

Rapid Response

Critical incidents acknowledged within 15 minutes during business hours.

Certified Consultants

Functional and technical specialists across the core SAP modules.

End-to-End Support

From single tickets to full AMS — one partner, one accountable team.

Customer Portal

Track tickets, download resolutions, and access training in one place.

Proven Process

Structured triage, RCA, and documentation on every closed ticket.

Knowledge Library

Searchable guides, FAQs, and process documents grow with every case.

Pay-Per-Issue Pricing

Issue solving from $50 (less for small tickets). No implementation fees. Remote diagnosis via documents or calls — no system access required.

"Solvexer reduced our average SAP incident resolution from two days to under four hours. The portal makes it effortless — and the consultants actually know our business."

AK
Ahmed Al-Khalid
IT Director · Pharma manufacturer, Riyadh

Talk to an SAP expert today.

Submit a ticket for immediate help, or book a 30-minute call to scope a project. Either way — you'll hear back in under an hour.